Managing Your Multilingual Customers Can Be Hard.
We Make It Easier.
ToumAI is the very first multilingual voice analytics platform capable of understanding & analyzing customers feedbacks in any language/dialect. You wonder why your customer churn or might churn ? For which reasons they contact your customer service the most ? Did your agents perform the way they should have? How could they improve?
Our product guarantees faster management, better customer satisfaction thanks to augmented customers knowledge thanks to AI Sentiment Analysis & Analytics.
Multilingual Knowledge Center
Customizable Workspace
Our platform is designed to be customizable and adaptable to any company size & budget. With ToumAI Voice Analytics, you can streamline your customer knowledge & quality control to optimize your contact center for better customer satisfaction using AI.
Real-Time Analytics
Our advanced analytics provide valuable insights into customer behavior and trends, allowing you to make data-driven decisions. With ToumAI Voice Analytics, you'll have the tools you need to optimize your customer support and improve overall business performance.
Seamless Integration
Integrate ToumAI seamlessly into your existing systems and workflows. Our platform is designed to work with your current systems, so you can start optimizing your contact center right away.
Personalized Onboarding
We don't believe in a one-size-fits-all approach to onboarding. Our AI learns to fit the unique context of your company. Plus we'll provide training and support to ensure a successful implementation.
